Before you contact us, take a look at some Frequently Asked Questions and their Answers:

How long does it take to complete?
If you are really fast, you might be able to complete the online course material and test in 4 to 8 hours,
but don't try to rush yourself.
It is better to take your time and let the material soak in.

Do I have to take and pass each quiz?
You can skip the quizes but we really recommend you try your best to do them so you will be better prepared for the final test.

What is the final test like?
The final test is 10 random questions (mostly multiple-choice) taken from the course material and used in the quizes.
You need 80% correct to pass the final test which will be evaluated by an offline instructor/content creator before the digital certificate is issued.

Can I retake the final test and is it free?
Retakes are free and there is no specific time-limit to retry to pass the test.

When will I get my Digital Certificate via email?
Once you pass the final test, your digital certificate will be emailed to you usually within 24 hours or less after your test results have been reviewed.
Watch your Spam or Junk folder carefully just in case the email from us gets put there.

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