PonoPlex System


PonoPlex, the up and coming, Preventative Maintenance Tracking & Reporting software (“PonoPlex System”)



Comes with tracking for:

Service Requests



 (Levels of approval to enter service)


Work Orders


Maintenance Plans






User Security Matrix


Spare Parts


FDA reporting


PonoPlex – Customization:

Very few software developers allow you to do what we do.  We not only listen to your suggestions, but we also allow you to request funded customizations, within reason, which can be implemented usually within a short timeframe.  If you need site specific features added to the PonoPlex System that match to your specific business requirements, we can estimate the customization cost depending on your needs and feature requirement.  We offer fixed-bid and per hour estimates.

Some examples of customization:

·         User interface / e-mail changes

·         Fields / Forms to collect additional data or adding Data elements required for tracking

·         New Reports / Exports

·         Workflow revisions

·         3rd party System Integration



There are various pricing options to give you the best value for your money.


PonoPlex - Two Pricing Models:

There are two pricing models – Perpetual License and Subscription.

  • Perpetual license:
    A perpetual license allows your company to secure a license, so the PonoPlex System can be installed on your organizations’ premises for a fixed term.
    • In addition to the license fee, there are usually other costs which involve the fee for installation, customization, importation of existing data, integration with existing systems. These are discussed below.
    • Recurring cost includes yearly maintenance support fee which covers updates, maintenance, upgrades, and technical support.


  • Subscription/Software-As-A-Service:
    Under this software pricing model, the PonoPlex System is maintained on our equipment and is accessed over the Internet, as opposed to installed on your premises. This subscription service, billed periodically, is priced either on a per user, device or organization basis.
    • Upfront cost for this pricing model is less compared to perpetual license because there is no onsite installation, server hardware.
    • Recurring cost are also lower since hardware upkeep, software upgrades, maintenance and technical support are included in the periodic subscription fee.


PonoPlex - Cost of Data Migration:

Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the PonoPlex System. 

As a rule of thumb, the cost of data migration depends on how many records you want to migrate and the standardization of the data. Records can include number of Devices, Work Orders, Locations, Maintenance Plans, etc. Here are estimates you can use as a rule of thumb:

  • 1,000 records: $700
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000



In-person training requires an additional expense which will be quoted once the specific details of your organizations’ needs are determined. Other training costs may involve end-user training, video/self-study, group training, department training, and train the trainer.

The cost of 1-day training sessions is approximately $800 / 6-hour day (not including travel related expenses):


PonoPlex - Cost of On-Premise Hardware & IT:

A dedicated hardware server is not a requirement for the PonoPlex System but is the preferred option.  It should be a Microsoft (MS) Windows Server based system of 2008R2 or better which SQL Server 2014 Express or better.  IIS must be operational and ASP, ASP.NET and other features will be turned on.  The memory of the server should be at least 8GB and the free space on the HDD/SSD should be at least 100GB.  The system can also be loaded on to an existing server or a virtual server and share the resources of that server if reduction of server hardware is needed.  Backups of the System and related data/uploads should be performed at a consistent frequency to avoid loss of data.  Failover is a function of MS Windows, MS SQL server and other 3rd party applications.  The PonoPlex system does not include those features.

PonoPlex - Cost of support:

As a customer investing in a software product, you are looking for constant support.  There is no use buying a software product and facing inconvenience due to some technical glitches that you know nothing about.  Therefore, it is crucial that you purchase our yearly support / maintenance that provides solutions to ongoing problems in a timely manner.



Contact us to trial the system at:  DGENT81@Gmail.com